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Guides

Setup guides for your first two days, number porting, attribution checks, data protection, the glossary and the partner programs.

Getting started

Setup guideSet up Nimbata end to end: get tracking numbers, add a destination, build a call flow and install the DNI script, then connect your tools, add workflows and check everything before launch.

Number porting

Porting numbers inBring your existing business numbers from another provider into Nimbata: what to send Nimbata support to start the port, and how to route and track the numbers once they arrive.
Porting numbers outMove a number you have in Nimbata to another carrier: the account details your new carrier asks for, the fees, and how the request reaches us.

Attribution

Attribution issuesWhy some calls show an unknown source, why call counts differ from ad platforms and from number clicks, and how to check Visit Stats when no calls come in.

Privacy

Data protectionHow Nimbata supports GDPR, UK GDPR, CCPA and HIPAA compliance, with the DPA and BAA, sub-processors, security, data retention and call recording consent.

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