Slack integration: How to set it up in Nimbata

Nimbata’s Slack integration allows you to receive real-time call notifications and share call data directly in your Slack workspace. This guide covers how to connect Nimbata with Slack to keep your team informed and aligned on inbound call activity.

To do so follow the steps described below:

How to set up your Slack integration

Step 1. Go to Integrations > Slack and click on "Add To Slack" button located on the top of the page.

Step 2. Give permission to Nimbata by clicking on "Allow". If the connection is successful, a confirmation message will appear stating "App is connected to Slack."

Step 3. Then, head back to Nimbata app and select your trigger. You can either opt for the default "After Every Call" or create your own by clicking on the Trigger Field. To create a new trigger, from the drop-down list select "Create Trigger." This feature enables you to filter the calls you want to send to Slack. For instance, if you only want to be notified for the calls tagged as "Sales," create a new trigger that aligns with your criteria (tag = "Sales").

For demonstration purposes we will continue with the "Answered Call" Trigger.

Step 4. At the next step, select the Slack Channel to which your call data will be sent.

Step 5. Now, it's time to choose the call data you wish to receive. The following list shows the most common call data our users prefer to include in the message.

You can easily remove a value by clicking on the cross symbol or change the default title. If you wish to add a value, click on the "+" symbol and complete the required fields accordingly.

An interesting value to include in the message is the Recording Link ("Rec Link") in order to access your recordings in just one click..

🔥 Now, you are all set! You also have the option to send a test event to GSheets to ensure that everything is working as you want. Ensure that you will save your Changes!!

Test Process

Complete the empty fields with the data you wish to receive, then click on "Send Event."

You will receive a push notification!

Open your Slack Channel that you previously selected and check that all your call data are there!

Here's how to uninstall the Slack + Nimbata Integration.

If you want to uninstall the Slack + Nimbata integration, all you need to do is to click on “bin” icon located at the top of your screen as below.

Updated on: 13/02/2026