Articles on: Account & Billing

Nimbata pricing: understanding additional charges

If you're reviewing your invoice and have questions about charges beyond your base subscription, this article explains what each charge covers.


The rates below apply to the United States. For other countries, visit nimbata.com/pricing and select your country.


Local Number Usage


Local numbers are charged based on your plan and usage.


Plan

Local Number (per month)

Answered Call (per call)

Agency

$1.60

$0.03

Marketing

$2.30

$0.04

Pro

$3.20

$0.06

Free

$4.60

$0.10


Note: These charges apply per number and per answered call.


Toll-Free Number Usage


Plan

Toll-Free Number (per month)

Answered Call (per call)

Agency

$1.80

$0.13

Marketing

$2.50

$0.18

Pro

$3.50

$0.28

Free

$5.00

$0.48


Note: These apply if you're using toll-free numbers for your campaigns.


SMS Charges


Plan

Inbound SMS

Outbound SMS

Agency

Not supported

$0.02

Marketing

Not supported

$0.02

Pro

Not supported

Not supported

Free

Not supported

Not supported


Pre-Call Automations


Available on all paid plans. Billed at $0.01 per triggered call.


Conversation Intelligence


Feature

Charge

Call Transcriptions

$0.02 per minute

AI Call Summaries

Included on Agency, Marketing & Pro plans

Keyword Spotting

Included on Agency & Marketing plans


Add-ons


Add-On

Charge

Extra Project (beyond plan limit)

$15 per month, per project

Whitelabel Account

$55 per month


Agency plan includes unlimited projects. Marketing plan includes 5. Pro plan includes 2. Free plan includes 1.


Detailed Guide: How to subscribe to a plan

Detailed Guide: How to upgrade, downgrade or update your subscription plan

Detailed Guide: How to view and download your invoices


Updated on: 15/04/2026

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