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Call Flows
Learn how to manage call flows & tags
Set up Advanced Call Flows
In order to set up Advanced Call Flows, you must first add at least one tracking number and one destination under your account. To read how to set up your first Call Flow click ${color}#0091ff. After, making sure that you have at least one tracking number and one destination under your account, Advanced Call Flows give you the ability to configure more advanced setting. A usual case is to set a schedule for week days and a differen
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Setup Tagging
Navigate to "Activity - Post Call" from the menu. Click on the "Call Tag Setup". Your Nimbata account comes with predefined tags that you can use. If you want to change that, follow the process below. If you want to add your own tag category that can adjuct better to yo
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Manually Tag Calls
To manually tag calls Ηead over to "Activity" and click on "Post-Call". Then, click on the "+" symbol. Choose the desirable tag and your changes will automatically update. 