• Call Flow Builder

  Call Flow Builder Introducing the Call Flow Builder, a tool that allows users to create unique and fully-customizable call flows for each of their tracking phone numbers. Call flows are an essential part of any business that receives a significant number of incoming phone calls. They determine how calls are routed, who they are directed to, and what happens if a call goes unanswered or is dropped. With the Call Flow Builder, businesses can now create custom call flows that cater to their speFew readers

• Setup Tagging

  Navigate to "Activity - Post Call" from the menu. Click on the "Call Tag Setup". Your Nimbata account comes with predefined tags that you can use. If you want to change that, follow the process below. If you want to add your own tag category that can adjuct better to yoFew readers

• Manually Tag Calls

  To manually tag calls Ηead over to "Activity" and click on "Post-Call". Then, click on the "+" symbol. Choose the desirable tag and your changes will automatically update. (https://storage.crisp.chat/users/helpdesk/website/2f459a49cf382400/confirmation14Few readers