Articles on: Listen to calls

Read transcriptions

To read the Transcriptions

Ηead over to "Activity-Calls"
On the upper right of the screen click on "Actions"
In the pop up check "Show Transcription"
Under Actions now select "Edit Columns".
Find the Transcriptions column and add it to your Selected Columns

You will now find your transcribed calls under the "Transcriptions" column.

Click the icon to read the transcription. Please note that after the end of the call a few minutes are required in order for the transcriptions to be available.

Updated on: 12/07/2023

Was this article helpful?

Share your feedback


Thank you!