Dashboards & Custom Views

• How to customize your Dashboard

  How to customize your reporting dashboards in Nimbata.Some readers

• How to view Project Reports [For one, multiple, or all projects]

  A guide on how to view reports from multiple projects or clients in Nimbata.Some readers

• How to view Geography Reports

  Where do your callers call from? Which countries and territories being in the most calls? Use the geography reports to view detailed data on the locations that most callers contact you from. Add filters and select a date range to view data tailored to your specified parameters. With the geography report, you can pinpoint the locations that are most effective to market to, as well as potential new territories to target. Step 1. Go to Analytics Geography (https://app.nimbata.com/analyFew readers

• Trends Report: How to analyze call activity grouped by Tracking Number

  How to extract reports for each tracking number.Few readers

• How to create and delete new Call Views

  How to create new reporting views in Nimbata.Some readers

• How to filter Default and Custom Views [Date + Value-based filters]

  How to filter options in Nimbata.Few readers

• How to filter your Reports, Views, and/or Dashboard [List of filters included]

  How to use the filters in Nimbata dashboards and reports.Some readers

• How to access reports per Call Tag [Analytics Reports + Customizable Dashboard]

  How to extract reports per individual tag.Few readers

• How to create reports by UTM Source / Medium [Tracking Source Report + Customizable Dashboard]

  How to extract reports per UTM tag.Some readers

Call Data & Insights

• Call Disposition Statuses explained [Call outcomes and hang-up causes]

  Call Disposition StatusesPopular

• How do I listen to call recordings?

  How to listen to call recordings of your callsSome readers

• How do I read call transcriptions?

  How to read trnscriptions of your calls generated by NimbataFew readers

• How can I access my call transcripts?

  Call transcriptions are the bread and butter of everyone who tracks calls. Nimbata offers easy and quick access to the transcript of every recorded call. This guide helps you locate call transcripts on an individual call level. Here's how: Step 1. Go to Activity Calls. (https://storage.crisp.chat/Few readers

• How can I access my call summaries?

  Call summaries are the bread and butter of everyone who tracks calls. Nimbata offers easy and quick access to the summary of every recorded call. This guide helps you locate call summaries on an individual call level. Here's how: Step 1. Go to Activity Calls. (https://storage.crisp.chat/users/Few readers

• Can I change the timezone in my reports?

  How to change the timezone in your Nimbata reportsFew readers

• How can I view the change history / audit log in my Nimbata account?

  Is there a way to view the change history / audit log in Nimbata? Does Nimbata offer the ability to view changes and history of edits? On Agency plans only, Nimbata offers the ability to view change history logs and sort them according to: User(s): Select any/all number of users under the account. Project(s): Select any/all of the project(s) you wish to view changes for under the accounFew readers

• How can I activate email summaries?

  A guide on how to activate email summaries and how they can help youFew readers

Data Export

• How to export your Data and Reports

  How to extract your reports from Nimbata.Some readers