How to access your call summaries

Nimbata gives you easy access to the AI-generated summary of every recorded call.

This guide shows you how to locate a summary at the individual call level.

Step 1. Open the calls log

• Go to Activity > Calls.

Step 2. Filter to calls with recordings

• Click Filters, then click + Add filter.
• Select Recording.
• Set the value to Yes.
• Click Apply changes.

This limits the list to calls that have recordings and, therefore, summaries.

Step 3. Expand the call

• Find the call whose summary you want to view.
• Click the downward arrow on that call row to open the call detail panel.

Step 4. Open the transcript panel

• In the call detail panel, click the Transcript button.
• Nimbata displays the full transcript by default.
• The call summary is derived from the transcript, so both are accessed from the same panel.

Step 5. Switch to the summary view

• Click the Summary button to view the AI-generated summary of the call.

🎉 Your call summary is now open and ready to review.

Detailed Guide: How to access your call transcripts

Detailed Guide: AI call transcriptions: how to activate transcriptions and summaries

Detailed Guide: Call summaries vs. call transcripts: what's the difference

Updated on: 15/04/2026