Articles on: Reports & Analytics

How to access your call transcripts

To learn how to view call summaries instead, read: How to access your call summaries.


Nimbata gives you easy access to the transcript of every recorded call.

This guide shows you how to locate a transcript at the individual call level.


Step 1. Open the calls log



Step 2. Filter to calls with recordings


  • Click Filters, then click + Add filter.
  • Select Recording.
  • Set the value to Yes.
  • Click Apply changes.


This limits the list to calls that have recordings and, therefore, transcripts.



Step 3. Expand the call


  • Find the call whose transcript you want to view.
  • Click the downward arrow on that call row to open the call detail panel.


Step 4. Open the transcript


  • In the call detail panel, click the Transcript button.
  • Nimbata displays the full transcript by default.




🎉 Your call transcript is now open and ready to review.

Detailed Guide: How to access your call summaries

Detailed Guide: How to download call transcripts

Detailed Guide: AI call transcriptions: how to activate transcriptions and summaries


Updated on: 15/04/2026

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