Articles on: Reports & Analytics

How to view the change history and audit log

The change history and audit log feature is only available on Agency plans.


  • The audit log gives you a full record of every change made across your account.
  • You can filter it by user, project, service, and action type to zero in on exactly what changed and when.


You can filter by:

  • User(s): Select any/all number of users under the account.
  • Project(s): Select any/all of the project(s) you wish to view changes for under the account.
  • Service(s): Select any/all of the services available, such as call flows, custom fields, custom URL parameters, destination numbers, organization, projects, tracking numbers, tracking sources, workflows, and all of Nimbata's integrations.
  • Action(s): Select any/all of the following system actions - create, purchase, assign, update, remove, and delete.


Step 1. Open account settings


  • Hover over your user icon in the top-right corner and click it.
  • Go to Account Settings.



Step 2. Navigate to Change History




Step 3. Apply your filters


  • Use the Users, Projects, Services, and Actions filters to narrow the log to the changes you want to review.




🎉 You can now view and audit all changes made across call flows, workflows, tracking numbers, custom fields, and every other Nimbata feature.

Detailed Guide: How to set up your first workflow


Updated on: 08/04/2026

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