Tracking Numbers

• How to add new tracking numbers

  Once your initial setup is running, you may need to add more numbers to handle traffic spikes or to track a new marketing source. There are two ways to do this. Option A. Add numbers to an existing pool Use this when you need to expand an existing pool. For example, during a traffic spike thaFew readers

• How tracking numbers are assigned across multiple swap groups on the same site

  If your website uses more than one swap group, you may wonder what happens to those numbers as a single visitor moves between pages. Are old numbers released? Replaced? Held onto? E.g. a default number on most pages and location-specific numbers on regional landing pages. This article walks through the exact behavior. Tracking number behavior All numbers assigned to a visitor stay locked to their session until that session expires. Numbers are not released or replaced when the visitFew readers

• How to reassign a tracking number to a different pool

  When setting up your Nimbata tracking numbers, adding them to the correct pool is the first step when you want to track your and your clients' efforts properly. But mistakes do happen - and, in Nimbata, they are reversible. The following guide will help you reassign your tracking numbers to the right pools in no time! Step 1. Open your tracking numbers overview Log into Nimbata. Go to Tracking Numbers. Locate the tracking numbeFew readers

• Tracking numbers 101: how to set up call tracking numbers with Nimbata

  How Call Tracking numbers work and how to use them.Some readers

• How to add your first tracking number(s)

  How to acquire a new tracking number for your Nimbata account.Some readers

• How to request new tracking numbers

  Use this guide when the tracking numbers you need aren't available in the app. For example, if a specific area code is unavailable or you need help provisioning numbers for a new project. Step 1. Open the request form Click the question mark icon in the top-right corner of the Nimbata app. Select 'Submit a request'. Step 2. Fill in the request details Subject line: InFew readers

• Why can't you get a new tracking number?

  Can't get new tracking number.Few readers

• How to delete a tracking number

  How to delete tracking numbers from your Nimbata account.Popular

• How to move a tracking number to a different project

  A short guide on moving tracking numbers to different projects in Nimbata.Some readers

Destination Numbers

• Destination number verification: why it's required and how to complete it

  A destination number is the phone that actually rings when someone calls your Nimbata tracking number, typically your main business line, mobile, or call center number. Before Nimbata can forward calls to it, the number must be verified. Verification is a one-time step per destination number. Once verified, it stays verified unless you remove it from your account. Why verification is required Telecom regulations in most countries require carriers to confirm that a forwarding destFew readers

• Tracking numbers vs. destination numbers: what's the difference

  Nimbata uses two different types of phone numbers to power call tracking. Understanding the difference helps you set up tracking correctly and avoid routing issues. 1. Tracking numbers Tracking numbers are the numbers your customers see and call. They are provisioned by Nimbata and used exclusively for tracking. They: Are assigned to pages, listings, campaigns, or sources Capture attribution data like source, medium, and campaign ForwaFew readers

• How to add a destination number

  A destination number is the phone number that rings when someone calls one of your Nimbata tracking numbers. Your destination number may typically be your main business line, a call center, or an on-call team member. Step 1. Go to Tracking Destinations Inside the Nimbata app: Head to Tracking Destinations. Click the '+ Add' button. Step 2. Fill in the destination details Select the flag of the country your phone number beFew readers

• How to delete a destination number

  How to delete destination numbers from your Nimbata account.Few readers

• How to assign tracking numbers to call flows

  How to assign call flows to tracking numbers in Nimbata.Some readers

Number Configuration

• Understanding tracking numbers: groups, pools, and hierarchy

  Tracking numbers in Nimbata can either live individually or under a group. The latter are collectively known as a 'Swap Group'. This article explains both and answers some related commonly-asked questions. The two levels Swap groups A swap group is a named collection of tracking numbers that share the same source, call flow, and DNI swap configuration. The group name is what you see as the heading, e.g. "Austin - Google Ads" or "Phoenix - All Sources". The swap group is the unit tFew readers

• Tracking number format: appearance and how to change it

  How to edit the appearance of your tracking numbers on your website.Some readers

• How many tracking numbers do you need?

  A help article about calculating how many call tracking numbers you need for your businessPopular

• How many tracking numbers do you need to track conversions in Google Ads?

  The number of tracking numbers you need for Google Ads depends on what you're tracking and how deep you want your attribution to go. Tracking calls from call extensions Use static tracking numbers, one for each level of attribution you want: Account level: 1 number total Campaign level: 1 number per campaign Ad group level: 1 number per ad groupFew readers

• How to calculate the size of your tracking number pool

  How to calculate the amount of call tracking pools you need to track and measure marketing campaigns and user sections on your websitePopular