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Tracking Numbers
Purchase, format, assign, and manage tracking and destination numbers, including capacity planning.
Tracking Numbers
How to add new tracking numbers
Once your initial setup is running, you may need to add more numbers to handle traffic spikes or to track a new marketing source. There are two ways to do this. Option A. Add numbers to an existing pool Use this when you need to expand an existing pool. For example, during a traffic spike tha
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Tracking numbers 101: how to set up call tracking numbers with Nimbata
How Call Tracking numbers work and how to use them.
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How to add your first tracking number(s)
How to acquire a new tracking number for your Nimbata account.
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How to request new tracking numbers
Use this guide when the tracking numbers you need aren't available in the app. For example, if a specific area code is unavailable or you need help provisioning numbers for a new project. Step 1. Open the request form Click the question mark icon in the top-right corner of the Nimbata app. Select 'Submit a request'. Step 2. Fill in the request details Subject line: In
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Why can't you get a new tracking number?
Can't get new tracking number.
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How to delete tracking numbers
How to delete tracking numbers from your Nimbata account.
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How to move a tracking number to a different project
A short guide on moving tracking numbers to different projects in Nimbata.
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Destination Numbers
Destination number verification: why it's required and how to complete it
A destination number is the phone that actually rings when someone calls your Nimbata tracking number, typically your main business line, mobile, or call center number. Before Nimbata can forward calls to it, the number must be verified. Verification is a one-time step per destination number. Once verified, it stays verified unless you remove it from your account. Why verification is required Telecom regulations in most countries require carriers to confirm that a forwarding dest
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Tracking numbers vs. destination numbers: what's the difference
Nimbata uses two different types of phone numbers to power call tracking. Understanding the difference helps you set up tracking correctly and avoid routing issues. 1. Tracking numbers Tracking numbers are the numbers your customers see and call. They are provisioned by Nimbata and used exclusively for tracking. They: Are assigned to pages, listings, campaigns, or sources Capture attribution data like source, medium, and campaign Forwa
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How to add a destination number
A destination number is the phone number that rings when someone calls one of your Nimbata tracking numbers. Your destination number may typically be your main business line, a call center, or an on-call team member. Step 1. Go to Tracking Destinations Inside the Nimbata app: Head to Tracking Destinations. Click the '+ Add' button. Step 2. Fill in the destination details Select the flag of the country your phone number be
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How to delete a destination number
How to delete destination numbers from your Nimbata account.
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How to assign tracking numbers to call flows
How to assign call flows to tracking numbers in Nimbata.
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Number Configuration
Tracking number format: appearance and how to change it
How to edit the appearance of your tracking numbers on your website.
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How many tracking numbers do you need?
A help article about calculating how many call tracking numbers you need for your business
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How many tracking numbers do you need to track conversions in Google Ads?
The number of tracking numbers you need for Google Ads depends on what you're tracking and how deep you want your attribution to go. Tracking calls from call extensions Use static tracking numbers, one for each level of attribution you want: Account level: 1 number total Campaign level: 1 number per campaign Ad group level: 1 number per ad group
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How to calculate the size of your tracking number pool
How to calculate the amount of call tracking pools you need to track and measure marketing campaigns and user sections on your website
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