Call Flow Features

• Call Greetings

  What are call greetings and how to use them in call tracking.Some readers

• How to let customers stop call recordings

  How to give your callers the option of stoping a call recording in Nimbata.Few readers

• Call Recording

  What are and how to use call recordings in call tracking.Popular

• Call Survey

  What are and how to use call surveys in Nimbata.Some readers

• Call Transcriptions

  What are call transcriptions and how to use them.Some readers

• Keypad Entry (IVR)

  How can the keypad entry (IVR) feature help you.Few readers

• Mask Caller ID

  How to maske the caller ID in Nimbata call tracking.Some readers

• Voice Mail

  How to enable and use voice mails in Nimbata.Some readers

• Whispers

  How to enable and use call whispers in Nimbata.Some readers

• How to enable weighted call routing

  How to use and aenable weighted call routing in Nimbata.Few readers

• How to route calls to multiple destinations

  How to use and aenable multiple call routing in Nimbata.Few readers

• Media Library

  How to use the media library in Nimbata.Few readers