Call Flow Features
How to set up call greetings
Using the Caller ID Prefix filter to control call Geo-routing
How do I forward calls to different destinations based on the time of day?
How do I forward calls to different destinations based on the day of the week?
How to let customers stop call recordings
How to enable Sequential Call Routing
How to activate call capping
How to enable a call recording
Call Surveys to score & tag your calls
Transcribe calls: How to activate AI call transcriptions and summaries
How to enable Weighted Call Routing
How to route calls to multiple destinations
How to add a Keypad Entry (IVR)
How to enable Mask Caller ID
How to access the Media Library
How to set up and listen to Voicemails
How to add Call Whispers