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Articles on:
Call Flow Features
Elevate caller experience with Call Flow Actions
Call Flow Features
Call Greetings
What are call greetings and how to use them in call tracking.
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Call Recording
What are and how to use call recordings in call tracking.
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Call Survey
What are and how to use call surveys in Nimbata.
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Call Transcriptions
What are call transcriptions and how to use them.
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Keypad Entry (IVR)
How can the keypad entry (IVR) feature help you.
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Mask Caller ID
How to maske the caller ID in Nimbata call tracking.
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Voice Mail
How to enable and use voice mails in Nimbata.
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Whispers
How to enable and use call whispers in Nimbata.
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How to Enable Weighted Call Routing
How to use and aenable weighted call routing in Nimbata.
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How to Route Calls to Multiple Destinations
How to use and aenable multiple call routing in Nimbata.
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Media Library
How to use the media library in Nimbata.
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