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Workflows (previously: Automations)
Introduce workflows to your call tracking processes.
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What workflow rules & tasks are available and how do they work?
What are workflow rules & tasks? In Nimbata, workflows come with a set of filter criteria or 'rules' and a set of actions or 'tasks': help you filter through incoming calls based on your preferred parameters. let you dec
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Workflow Rules
How to set up workflows (previously: automations)
A short guide on automations, what they are and how you can activate and use them.
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How to set up Nimbata AI for automatic call analysis
Note*: If you have already enabled Call Transcriptions & AI Summaries, skip to section 2, Select Tags for AI Auto-Tagging, of this guide.* Nimbata AI helps you get instant thorough insights from every call without listening to recordings or reading full transcripts. In just a few steps, you can enable powerful AI features that transcribe, tag, rate, summarize, and assign value to calls, automatically. He
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