Call Flows

• Using the Call Flow Builder

  A quick guide on how to use the Call Flow builder in Nimbata.Popular

• What call flow actions are available?

  What are call flow actions? In Nimbata, call flows come with a set of add-ons, filters and routing options, collectively known as 'actions', that let you add features to enhance your callers' experience and fulfill all your call tracking needs. Which call flow actions are available? Our sFew readers

• Assign call flow to tracking numbers

  How to assign call flows to tracking numbers in Nimbata.Some readers

Destination Numbers

• How do I add a destination number?

  Destination Numbers A Destination Number is the phone number that will ring when someone calls one of your Nimbata tracking numbers. Adding destination numbers is a key first step before building call flows, routing calls to the right team, and making sure every tracked call reaches the correct endpoint. After adding a destination number, you can: Use it in your Call Flow Builder (e.g., in the Dial action) to forward calls where they need to go Route calls to different destinaFew readers

• Delete destination numbers

  How to delete destination numbers from your Nimbata account.Few readers

Dynamic Number Insertion (DNI)

• Getting started with Dynamic Number Insertion (DNI)

  A guide on how the Nimbata Dynamic Number Insertion works.Popular

• How to set up swap groups

  A quick guide on how to set up swap groups in Nimbata.Few readers

• How to set up the HTML element 'span tag' in Nimbata + add it to your website

  Using Span Tags for number swapping Span tags allow you to control exactly where Nimbata replaces phone numbers on your website. Instead of searching for phone numbers as plain text, Nimbata looks for specific <spanelements and replaces their contents with tracking numbers. When should I use Span Tags? Use span tags if: Phone numbers are generated dynamically Text-based number swapping does not work reliably You want precise control over where numbers appear YoFew readers

• How to activate the DNI script via Wordpress

  How to activate Nimbata via Wordpress.Popular

• How to activate the DNI script via HTML

  How to activate Nimbata via HTML.Some readers

• How to activate the DNI script via Google Tag Manager

  How to activate Nimbata via the Google Tag Manager.Popular

Tracking Numbers

• Getting started with call tracking numbers

  How Call Tracking numbers work and how to use them.Some readers

• Business Use: Activate numbers with identity verification

  Certain countries require additional information to be provided to the local regulator, before you can activate and use a number. Your information is private and will only be provided to the local regulator as requirFew readers

• Personal Use: Activate numbers with identity verification

  How to activate numbers that require identification in certain countries.Popular

• Add a new tracking number [setup from scratch + adding to existing number pool]

  How to acquire a new tracking number for your Nimbata account.Some readers

• Format appearance of tracking numbers

  How to edit the appearance of your tracking numbers on your website.Few readers

• Tracking numbers with UTM parameters

  How to track numbers using UTM parameters.Some readers

• Move a tracking number to another project

  A short guide on moving tracking numbers to different projects in Nimbata.Some readers

• Delete tracking numbers

  How to delete tracking numbers from your Nimbata account.Popular

• Custom Cookie Capture

  How to create and use a custom cookie with Nimbata.Few readers