Articles on: Frequently Asked Questions - Tips

How can I access my call summaries?

Call summaries are the bread and butter of everyone who tracks calls. Nimbata offers easy and quick access to the summary of every recorded call. This guide helps you locate call summaries on an individual call level.

To learn how to view call transcripts instead, read this article: https://help.nimbata.com/en/article/how-can-i-access-my-call-transcripts-5guyt3/

Here's how:

Step 1. Go to Activity > Calls.

Step 2. Click on 'Filters', then on '+ Add filter', and select 'Recording' and 'Yes'. Finally, click on 'Apply changes' to only view calls with recordings and, therefore, summaries, in them.

Step 3. Click the downward arrow on the call you wish to view the call summary of.

Step 4. Click the 'Transcript' button. By default, Nimbata will displays the full transcript, since the call summary is derived from it.

Step 5. Click the 'Summary' button to view the summary of your call!

And you're all set!

Updated on: 17/12/2025

Was this article helpful?

Thank you!