Articles on: Call Tracking

Format appearance of tracking numbers

The format of your tracking numbers in Nimbata must align with how they appear on your website. The dynamic number swap feature won't work as intended if the formatting differs even the slightest. At Nimbata, we allow the following 3 formats:



How to change the appearance of your tracking numbers


One at a time


Step 1. Head over to Tracking > Numbers.



Step 2. Next, click on the tracking number you wish to format, change the formatting to match that of your website, and click on the green check icon to save your changes.



Bulk editing


You can also select multiple numbers and edit them all at once.


Step 1. Go to Tracking > Numbers.



Step 2. Select all the tracking numbers you wish to edit.



Step 3. Click on the '123 / Modify number appearance' button, select the number format of your preference, and hit 'Apply'.



By clicking on the buttons next to the "Modify number appearance" you can also bulk edit the number's name, assign call flows, move to different projects and modify source.


And that's it! Now, your numbers have a new format.

Updated on: 28/07/2025

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