Can I white label my Nimbata account?

Why white label your Nimbata account?

The white label feature is the most popular and fastest way that agencies can present their own brand to their clients. Instead of accessing a Nimbata-branded account and domain, agency clients are taken to a custom subdomain with your agency's name, logo, and brand elements (e.g. https://calls.yourdomain.com).

With white labeling, all Nimbata branding is removed from the account, including any mention of Nimbata in the scripts you place on your client's website.

How to enable white labeling on your account

Step 1. Go to Account Settings > Plans & Billing.

Step 2. Click on the "Add Whitelabel" button

Step 3. Click on Yes to proceed.

Step 4. That's it! You now have access to the White Label section on your menu!

How to set up your white label account.

Getting Started

If you'd like to create a custom white label domain with an SSL certificate please contact our Support team and provide the information below.

URL that will host your white label account (e.g. https://calls.yourdomain.com)

Our support team will get back to you with the steps required to setup the DNS CNAMEs in your hosting app.

Configuring your white label account

1. General

Choose the Name, the URL and the name of the service (subheading)

2. Colors

Choose the colors of your white label account to match your branding

3. Business

Change your the business information of your account

4. Assets

Upload your marketing assets (logos, favicon)

5. Content

Customize text displayed on registration page and registration emails

6. Email Settings

Connect your SMTP settings to send emails from your provider.

7. External Links

Lead clients to your own T&C's and privacy policy pages

8. In-App Access

Choose if your users should see integrations were the Nimbata brand appears

9. New Registrations

Choose if you want to allow new registrations to your white label account

10. Tracking

Add your GA tracking code in case you wish to track visit activity to your white label account

Updated on: 13/08/2025