Assign tracking numbers to call flows

After setting up your call flows, you have to match them to one or multiple tracking numbers, so anyone who calls them connects to your desired destination. ---

How to assign a tracking number to a call flow

Step 1. Go to Tracking > Numbers.



Step 2. Find the Swap Group or the Tracking Number where you'd like to assign the Call Flow, and hit "Select a Call Flow" to bring up the list. From there, simply pick the one you want.


If you've got multiple tracking numbers you want to link to the same call flow, choose all the tracking numbers and hit the button with the arrows.




From the popup that appears, select the call flow you want to apply and click "Change".




🎉 That's it. Your tracking numbers are now ready to be used!

Updated on: 04/12/2024