Articles on: User & Brand Settings

Add New Users

New Users can be added to your Nimbata account, under one or multiple brands and given specific privileges.

Before proceeding, make sure you are logged in with an admin account.

From the "My Account" menu, click on "Users".

Press the "+" button, located on the bottom right of the screen.

In the new window you have the option to set the e-mail of the user you wish to add. Then, add the name of the user, and optionally their phone number and the country prefix. The e-mail you select acts as the username and the user will receive the password in their mailbox.

Next, you'll need to assign a role to the user. Admin users have administrative rights, such as the ability to add tracking numbers, setup call flows, etc. Users don't have editing rights and have access to the reporting and activity section. To learn more about the rights of each user hover over the question mark.

Once done, select the brands that the user should have access to. A User or Admin can have access to one or more brands under your account.

Press "Save" right and down on the screen.

You'll get a notification message that the user has been successfully created.

Updated on: 18/11/2021

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