Understanding Nimbata's pricing: Additional charges
If you're reviewing your invoice and have questions about additional charges, you're in the right place! Here's a breakdown of what may appear on your bill beyond your base subscription, organized by feature and usage.
The charges included in this article are for the United States. For other countries, visit our pricing page and select your country: https://www.nimbata.com/pricing
Local Number Usage
Local numbers are charged based on your plan and usage.
Plan | Local Number (per month) | Answered Call (per call) |
|---|---|---|
Agency | $1.60 | $0.03 |
Marketing | $2.30 | $0.04 |
Pro | $3.20 | $0.06 |
Free | $4.60 | $0.10 |
Note: These charges apply per number and per answered call.
Toll-Free Number Usage
Plan | Toll-Free Number (per month) | Answered Call (per call) |
|---|---|---|
Agency | $1.80 | $0.13 |
Marketing | $2.50 | $0.18 |
Pro | $3.50 | $0.28 |
Free | $5.00 | $0.48 |
Note: These apply if you're using toll-free numbers for your campaigns.
SMS Charges
Plan | Inbound SMS | Outbound SMS |
|---|---|---|
Agency | Not supported | $0.02 |
Marketing | Not supported | $0.02 |
Pro | Not supported | Not supported |
Free | Not supported | Not supported |
Pre-Call Automations
Pre-call automations are available on all paid plans. Each is billed at $0.01 per triggered call.
Conversation Intelligence
Feature | Charge |
|---|---|
Call Transcriptions | $0.02 per minute |
AI Call Summaries | Included on Agency, Marketing & Pro plans |
Keyword Spotting | Included on Agency & Marketing plans |
Add-on Charges
Add-On | Charge |
|---|---|
Extra Project (beyond plan limit) | $15 per month, per project |
Whitelabel Account | $55 per month |
Note:
Agency plan includes unlimited projects.
Marketing plan includes 5 projects.
Pro plan includes 2 projects.
Free plan includes 1 project.
Updated on: 12/06/2025
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