Understanding Nimbata's additional charges

If you're reviewing your invoice and have questions about additional charges, you're in the right place! Here's a breakdown of what may appear on your bill beyond your base subscription, organized by feature and usage.


The charges included in this article are for the United States. For other countries, visit our pricing page and select your country: https://www.nimbata.com/pricing

Local Number Usage

Local numbers are charged based on your plan and usage.

Plan	Local Number (per month)	Answered Call (per call)
Agency	$1.60	$0.03
Marketing	$2.30	$0.04
Pro	$3.20	$0.06
Free	$4.60	$0.10

Note: These charges apply per number and per answered call.

Toll-Free Number Usage

Plan	Toll-Free Number (per month)	Answered Call (per call)
Agency	$1.80	$0.13
Marketing	$2.50	$0.18
Pro	$3.50	$0.28
Free	$5.00	$0.48

Note: These apply if you're using toll-free numbers for your campaigns.

SMS Charges

Plan	Inbound SMS	Outbound SMS
Agency	Not supported	$0.02
Marketing	Not supported	$0.02
Pro	Not supported	Not supported
Free	Not supported	Not supported

Pre-Call Automations

Pre-call automations are available on all paid plans. Each is billed at $0.01 per triggered call.

Conversation Intelligence

Feature	Charge
Call Transcriptions	$0.02 per minute
AI Call Summaries	Included on Agency, Marketing & Pro plans
Keyword Spotting	Included on Agency & Marketing plans

Add-on Charges

Add-On	Charge
Extra Project (beyond plan limit)	$15 per month, per project
Whitelabel Account	$55 per month

Note:
Agency plan includes unlimited projects.
Marketing plan includes 5 projects.
Pro plan includes 2 projects.
Free plan includes 1 project.

Updated on: 21/05/2025