Colored tags let you assess call quality at a glance.

E.g. You could use green for high-quality leads, yellow for medium, and red for low.

Brighter shades can indicate higher priority; lighter shades can indicate lower priority.

To edit an existing tag

Step 1. Go to Tags

• Go to Data Tools > Tags.

Step 2. Open the tag you want to edit

• Under Call Status, click the tag you want to change.

Step 3. Change the color and save

• In the Add Tag pop-up, optionally update the tag name and description.
• Click the color circle under Color to open the color picker.
• Select your color and click OK.
• Click Update to save your changes.

To create a new tag with a color

Step 1. Go to Tags

• Go to Data Tools > Tags.

Step 2. Open the Add Tag form

• Under the Legacy section, click + Add tag.

Step 3. Name, describe, and color the tag

• Enter a name for the tag.
• Optionally, add a description. A clear description helps Nimbata AI apply the tag more accurately.
• Click the color circle under Color and select a color.
• Click OK to confirm the color.
• Click Add to create the tag.

🎉 Your tags now display colors in the call list and dashboard, making it faster to read quality at a glance.

Detailed Guide: How to create new call tags

Detailed Guide: How to tag calls: workflows and manual tagging

Updated on: 14/04/2026