Articles on: Account Settings

How to add new users

Add New Users to your Nimbata account, under one or multiple projects and give specific permissions.


Before proceeding, make sure you are logged in with an admin account.


Step 1. Click your user avatar at the top right-hand side and select Account Settings to invite new teammates to join your account.



Step 2. Click on the 'Users' tab on the 'Account Settings' menu.



Step 3. Click the '+ Add' button located on the upper right corner of the screen.



Step 4. Enter the user's email to initiate the addition process. Then, include the user's name and, optionally, their phone number along with the country prefix.


The selected email will serve as their username, and the user will receive their password in their inbox. Designate a role for the user. The roles currently available are:


User Type

User Access

Admin users

They possess administrative privileges, allowing them to add tracking numbers, set up call flows, and more.

Power users

They can create and view users, but do not possess administrative privileges.

Regular users

They have access to Analytics, Integrations, and Tagging.

Analytics & Integrations

They have access to Analytics and Integrations.

Analytics & Tagging Only

They have access to Analytics and Tagging.

Analytics Only

They only have access to Analytics.


For a detailed understanding of each user's rights, hover over the question mark.


Once that's sorted, select the projects the user can access. Admin, Power, and Regular users can be granted access to one or more projects under your account.


Optionally, you can select to add the user's number to call tracking destinations and/or to BCC yourself in the invitation email sent out to them.


Step 5. Click on 'Save', located at the bottom-right side of the screen.



🎉 That's it! You'll get a notification message that the user has been successfully created.

Updated on: 11/08/2025

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