Articles on: Integrations

Google Sheets integration: How to set it up in Nimbata

READ FIRST: If you plan on saving the Google Sheet inside a folder on 'My Drive', make sure you create that folder first before you go ahead with the integration.

Nimbata’s Google Sheets integration allows you to automatically send inbound call data to a spreadsheet, helping you centralize reporting and share insights with your team or clients. This guide covers how to connect Nimbata with Google Sheets and use your spreadsheet as a live call data source.

To do so follow the steps described below:

How to set up your Google Sheets integration

Step 1. To integrate with Google Sheets head to Integrations > Google Sheets, and click on the "Sign in with Google" button.

Step 2. Select the Google account you wish to connect. Then, Google will inform you about the access rights you give to Nimbata to create and edit Sheets in your Google Account. Select your Google account, click on 'Continue' and then on 'Allow' to proceed.

If the connection was successful you will see a confirmation message:

Step 3. Set up a Workflow (this is where you control when Google Sheets fires)

In Nimbata, Workflows control when integrations run. So instead of selecting a 'Trigger' inside the Google Sheets integration page, you:

Click on 'Create new workflow'.

Follow this guide if you need help setting up a workflow

Click on the red warning icon.

Select the 'Transcribe Call' task.

Click on the 'Agree' button to enable Call Transcriptions.

To activate the workflow you just created, click on 'Enable' at the top right of the Workflow Builder environment.

Step 4. Go back to your Google Sheets integration page. It should display the following message:

Step 5. Click Select Drive Folder and choose the folder where you want the spreadsheet to live (you can pick from My Drive or Shared with me). Then, name the file (this is the name of the spreadsheet file Nimbata will create/use in the folder you selected). FInally, choose how new rows should be added; Insert to Top, or Append to Bottom:

Step 6. Next, select the data you want to be pushed into your Sheet from the list. Arrange them in the desired order by dragging and dropping them up and down.

Step 7. **Finally, click on **'Send Test' and then 'Send Event' so Nimbata can fire a test call:

Send Test:

Send Event:

If the test call is successful, you will get the following notification:

Congratulations! Your Google Sheets integration with Nimbata is successful!

Optional: If you want to check how your data appears, you can click on 'Go to Drive folder' to view your connected folder in Google Sheets and/or click on 'Go to file' to go directly to the Google spreadsheet containing your data.

Go to Drive folder:

Go to file:

🎉 That's it! You also have the option to send a test event to GSheets to ensure that everything is working as you want.

Updated on: 02/03/2026

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