How to create and delete new call views

Nimbata's call activity report comes with four predefined views: Completed Calls, Only Answered Calls, Voicemail, and All Calls.

If none of these match what you need, you can create a custom view.

• Completed Calls: Calls where all call flow actions were completed.
• Only Answered Calls: Calls that were answered.
• Voicemail: Calls where the caller left a voicemail.
• All Calls: All raw call data with no filters applied.

Step 1. Start creating a new view

• Go to Activity > Calls.
• Click + Add view.
• Select Create new from the drop-down menu.

Step 2. Name the view

• Enter a name for your new view.
• Click Next.

Step 3. Choose your columns

• The left column lists all available data fields.
• The right column shows what is included in the view by default.
• Click the red X next to any field to remove it.
• Click a field in the left column to add it.
• Click Next when done.

Step 4. Configure view options

• Review and set the options below, then click Finish.

• Show audio player: A play button appears next to each call that has a recording.
• Show transcription: You get the option to access conversations under the 'Transcription' Column.
• Show heading icons: Each column displays the relevant icon so they become even easier to identify.
• Show column filters: Have the option to filter data within each column.
• Share view with my team: Select if you prefer your new view to be visible to your team's members.
• Edit tags in-line: Add tags to each call on the spot.
• In-depth view: Select whether you prefer expanding your rows or having your data show in pop-ups.

Step 5. Save the view

• Click your view's name tab.
• Select Save view to store your settings.

To delete a view

• Click the view's name tab.
• Select Delete view from the menu.
• Confirm by clicking Delete.

🎉 Your custom view is ready. It will appear as a tab alongside the default views in your calls log.

Detailed Guide: How to filter default and custom views: date and value-based filters

Detailed Guide: How to export call activity

Updated on: 08/04/2026