Articles on: Call Flows

Block Unwanted or Spam Callers (for Brands)

If you receive repetitive spam calls from the same caller ID, that number can be blocked to prevent them from calling you in the future.

From the main menu, navigate to Lead Management
Click on "Call Spam Filter".

Click on the "+" button to add a caller ID to the list.

Input the caller ID you wish to block from making calls to your tracking number and click on "Add".

The list should now be populated with the numbers you blocked.

If you wish to remove a number from the block list, simply select it and click on the red bin icon.

Updated on: 04/04/2023

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