Articles on: Lead Management

Block Unwanted or Spam Callers (for Brands)

If you receive repetitive spam calls from the same caller ID, that number can be blocked to prevent them from calling you in the future.

Add a new Caller to blocked caller list

Step 1. Go to Lead Management > Block Callers.

Step 2. Click on the "+" button to add a caller ID to the list. 

Step 3. Input the caller ID you wish to block from making calls to your tracking number and click on "Add".

🚫 The list should now be populated with the numbers you blocked.

Remove Caller from Block Caller List

If you wish to remove a number from the block list, simply select it, click on the red bin icon, and then click on "Yes" in the pop-up message.

Updated on: 03/01/2024

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