Articles on: Integrations

Webhook integration: how to set it up in Nimbata

Nimbata's Webhook integration sends call data to any HTTP endpoint, letting you connect Nimbata with internal systems or third-party tools that accept POST requests.

Webhooks are delivered on a best-effort basis. If your endpoint is unavailable or returns an error, the payload may not be delivered.

Step 1. Select your trigger

Go to Integrations > Webhook.
Select your trigger.
Use After Every Call to send all calls.
Alternatively, click Create Trigger to define specific criteria.
Triggers are evaluated after the call ends, not during it.

Step 2. Enter your endpoint URL

Enter the URL of your endpoint.
Nimbata will send an HTTP POST request with a JSON payload to this URL whenever trigger conditions are met.

Step 3. Set authorization

Select the authorization method if your endpoint requires it and enter the credentials.
Supported methods apply to outgoing request headers only.

Step 4. Choose your payload fields

Select the call data fields to include in the payload.
Use × to remove a field.
Click the label to rename it.
Alternatively, click + to add custom fields.

Renaming a field only changes the JSON key name. Removing or renaming fields can break downstream systems that expect a fixed schema.

Step 5. Test and save

Click Test to send a sample payload to your endpoint and confirm a successful response.
Then, click Save.

Your endpoint must respond with a 2xx HTTP status code. The test sends a sample payload, not a real call event.

🎉 Done! Whenever a call meets your trigger criteria, Nimbata will POST the selected call data to your endpoint.

Updated on: 20/03/2026

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