Articles on: Integrations

Webhook

Integrate Nimbata with your everyday tools seamlessly using Nimbata webhooks.



Our Integration with Webhooks (by Zapier) allows you to sync and share your call data to a desired endpoint whenever your business or client receives a call. You can customize which data points are sent, such as Call Duration, Caller ID, Call Outcome, UTM Campaign, and more.

Things you can do when using Webhooks with Nimbata include:

⚡️ Send call data to your favorite Reporting Tools.
⚡️ Enrich your Customers’ Insights with call data in every CRM platform.
⚡️ Gather all your customer insights in one place
⚡️ Monitor your call data in real-time


Set up the integration



Step 1. Go to Integrations > Webhook . Begin by selecting the trigger that establishes the criteria for determining when Nimbata should transmit call data to your specified endpoint. You can choose the default one "After Every Call" or create your own based on your needs.

Step 2. Integrate with your custom endpoint by entering the URL. Nimbata will send HTTP requests to this specific URL.





Step 3. Select the authorization method (if authorization is required) and then input the required credentials. You can also create additional (custom) parameters for an even more detailed overview of your call data.

Step 4. It's time to choose the call data you wish to receive. The following list shows the most common call data our users prefer to include in their webhooks.

You can easily remove a value by clicking on the cross symbol or change the default title. If you wish to add a value, click on the "+" symbol and complete the required fields accordingly.




Step 5. Test your integration. If your setup is correct, a successful message will appear. Then, click on "Save".




🎉 That's it, you're all set! Whenever a call is made and meets the criteria set by your trigger, Nimbata will automatically dispatch the selected call data to your custom endpoint!

Updated on: 08/07/2024

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