Your calls are listed in ActivityCalls, the call activity report. This page shows how to create and delete views of that list, and how to filter any view by date or by value.

Call views

Nimbata’s call activity report comes with four predefined views: Completed Calls, Only Answered, Voicemail, and All Calls. If none of these match what you need, you can create a custom view.

  • Completed Calls: answered calls and calls that went to voicemail, over the last 7 days.
  • Only Answered: calls that were answered, over the last 7 days.
  • Voicemail: calls where the caller left a voicemail, over the last 7 days.
  • All Calls: answered and not answered calls over the last 30 days, with every column. Blocked calls are left out.

You can change any of these filters, and the date range, in each view.

Note

You can have up to 10 views open as tabs at once (the + Add view button shows how many). There is no limit on how many views you save: close a tab to make room for another.

Create a view

  1. Start creating a new view

    • Go to ActivityCalls.
    • Click Add view.
    • Click Create new at the bottom of the drop-down menu.
    Completed CallsOnly AnsweredVoicemailAll CallsAdd view (4/10)1

    Provided

    Completed Calls

    Only Answered

    Voicemail

    All Calls

    Click Add view (1), then Create new (2) at the bottom of its menu.

  2. Name the view

    • Enter a name for your new view.
    • Click Next.
    Name the view, then click Next (1).

  3. Choose your columns

    • The left column (Available) lists all the data fields you can add.
    • The right column (Selected) shows what is included in the view by default.
    • To remove a field, hover over it in the right column and click the red X that appears.
    • To change the column order, drag a field by its handle.
    • Click a field in the left column to add it.
    • Click Next when done.
    Add fields from Available, remove them with the red X, drag them into order, then click Next (1).

  4. Configure view options

    • Review and set the options below, then click Finish.
    Tick the options you want, pick the In-depth view, then click Finish (1).
    • Show audio player: a play button appears next to each call that has a recording.
    • Show transcription: you get the option to access conversations under the Transcription column.
    • Show heading icons: each column displays its icon, so the columns are even easier to identify.
    • Show columns filters: you can filter the data within each column.
    • Share view with my team: select it if you want your new view to be visible to your team’s members.
    • Edit Tags In-line: add tags to each call on the spot.
    • In-depth view: select whether you prefer expanding your rows (Expand Row) or having your data show in pop-ups (Open Pop-up), or None.

🎉 Your custom view is ready. Finish saves it and opens it as a tab alongside the default views in your calls log.

Delete a view

  1. Open the view's menu

    • Click the view’s name tab.
    • Select Delete view from the menu.

  2. Confirm

    • Confirm by clicking Delete.
    Click Delete (1) to remove the view.

See Filter call views below.
Detailed guide: Export call activity

Filter call views

Filters narrow your call data to exactly what you need. You can apply them to any view: the four default views and any custom views you have created. There are two types, date filters and value-based filters, and you can use them independently or together.

Date filters

  1. Open the calls view

    • Go to ActivityCalls.
    • Select the view you want to filter.

  2. Open the date range picker

    • Click the date range picker next to the Filters button.
    Last 12 Months1
    • Today
    • Yesterday
    • Last 7 Days
    • Last 30 Days
    • Last 6 Months
    • Last 12 Months2
    • This Week
    • This Month
    • Last Month
    Oct2025
    SMTWTFS282930123456789101112131415161718192021222324252627282930311
    Selected period:10/14/2025 - 10/14/2026CancelApply3
    Open the date range picker (1), pick a range such as Last 12 Months (2), then click Apply (3).

  3. Pick the range

    • Select the date range you want to view data for: a preset on the left, or a start and end day on the calendar.

  4. Click Apply

    • Click Apply.

  5. Save the filtered view (optional)

    • Click the three-dot menu at the right of the toolbar, under + Add view.
    • Select Save as.
    • Enter a name for the view and click Save.
    • Edit columns
    • Edit Settings
    • Export data
    • Download recordings
    • Save as1
    • Copy link
    • Close view
    Open the three-dot menu and click Save as (1). A predefined view has no Save view, Rename view or Delete view.

  6. Export the filtered view (optional)

    • Click the three-dot menu and select Export data.
    • In the Export Calls pop-up, choose .xlsx or .csv under Format and click Export.
    Pick the format, then click Export (1).
    • A blue notification confirms that the file is being prepared.
    • A bell notification appears when the file is ready.
    • Click the link to download.
    • You also receive a download link by email. The link works once and expires after 24 hours.

Value-based filters

  1. Open the calls view

    • Go to ActivityCalls.
    • Select the view you want to filter.

  2. Open the filters panel

    • Click Filters in the toolbar above the report.
    Filters11
    Showing records where:✕
    Recording
    Yes
    2
    Clear all filters
    Click Filters (1), add a filter such as Recording set to Yes (2), then click Apply Changes (3).

  3. Select a filter

    • Choose the filter you want under Select filter criteria (once a filter is applied, click + Add filter to add another), for example Recording set to Yes to show only calls that include a recording.

  4. Apply the filter

    • Click Apply Changes (with several changes pending, it reads Apply N Changes).

  5. Save or export (optional)

    • Follow the same save or export steps as in the date filters above.

🎉 Your view is now filtered to show exactly the calls you need.

See Call views above.
Detailed guide: Export call activity