# Webhooks and Zapier

Nimbata's Webhook integration sends call data to any HTTP endpoint, letting you connect Nimbata with internal systems or third-party tools that accept POST requests. The Zapier integration connects call activity with hundreds of apps, and the Cometly integration connects phone leads with your marketing attribution reporting.

## Webhooks

> **Note:** Webhooks are delivered on a best-effort basis. If your endpoint is unavailable or returns an error, the payload may not be delivered.

1. **Select your trigger**

   - Go to [Integrations > Webhook](https://app.nimbata.com/integrations/service/webhook).
   - Select your trigger.
   - Use **After Every Call** to send all calls.
   - Alternatively, click **Create Trigger** to define specific criteria.
   - Triggers are evaluated after the call ends, not during it.

2. **Enter your endpoint URL**

   - Enter the URL of your endpoint.
   - Nimbata sends an HTTP POST request with a JSON payload to this URL whenever trigger conditions are met.

   ![Triggers On set to Answered Calls, and the Endpoint URL (https only) field under "Send data to your custom endpoint after a call has been received".](https://help.nimbata.com/_astro/01-imagelst099_1ivn7eu.DkOUrOPf_m5SsI.webp)

3. **Set authorization**

   - Select the authorization method if your endpoint requires it and enter the credentials.
   - Supported methods apply to outgoing request headers only.

4. **Choose your payload fields**

   - Select the call data fields to include in the payload.
   - Use **×** to remove a field.
   - Click the label to rename it.
   - Alternatively, click **+** to add custom fields.

   ![Which data should we include in the payload? with Parameter Name and Value rows (utm_source, utm_medium, utm_campaign, gacid, call_duration), Add Row, and "Use data property as container for response?".](https://help.nimbata.com/_astro/02-image1aix23i_1e4qyaf.DWmi2SBC_269xeX.webp)

   > **Tip:** Renaming a field only changes the JSON key name. Removing or renaming fields can break downstream systems that expect a fixed schema.

5. **Test and save**

   - Click **Test** to send a sample payload to your endpoint and confirm a successful response.
   - Then click **Save**.

   > **Warning:** Your endpoint must respond with a 2xx HTTP status code. The test sends a sample payload, not a real call event.

🎉 Done! Whenever a call meets your trigger criteria, Nimbata POSTs the selected call data to your endpoint.

## Zapier

Nimbata's Zapier integration lets you connect call activity with hundreds of apps, CRMs, reporting tools, and more, using automated workflows called Zaps.

1. **Start your Zap**

   - Go to [Integrations > Zapier](https://app.nimbata.com/integrations/service/zapier).
   - Browse the pre-built integration tiles.
   - Alternatively, search for the app you want to connect.
   - Then click the tile to open Zapier.

   > **Tip:** If you don't have a Zapier account, create a free one; it takes just a few minutes.

2. **Configure the Nimbata trigger**

   In Zapier:

   - Set **Nimbata** as the trigger app and **New Call** as the event.
   - Connect your Nimbata account using the API keys found on the [Zapier integration page](https://app.nimbata.com/integrations/service/zapier).
   - Then test the trigger to confirm Zapier receives call data.

3. **Configure your action**

   - Select the destination app.
   - Choose the event that should happen after a call (for example, create a contact or add a row).
   - Connect your account.
   - Map the Nimbata fields to the destination fields.
   - Test the action to confirm data flows correctly.
   - Finally, click **Publish Zap**.

4. **Set the Nimbata trigger**

   - Go back to Nimbata.
   - Go to [Integrations > Zapier](https://app.nimbata.com/integrations/service/zapier).
   - Set the trigger that controls when Nimbata fires the Zap.

   > **Note:** You can also set or update the trigger from the integration's page under [Integrations](https://app.nimbata.com/integrations).

🎉 Done! Make a test call to confirm data appears in your connected app.

Detailed guide: [Create a workflow](https://help.nimbata.com/workflows/workflows#create-a-workflow)

## Cometly

Nimbata's Cometly integration sends call data to Cometly, so you can connect phone leads with your marketing attribution reporting.

1. **Open the Cometly integration in Nimbata**

   - Go to [Integrations > Cometly](https://app.nimbata.com/integrations/service/cometly).
   - Leave the URL field open. You paste the Cometly webhook URL into it in the next step.

   ![The Cometly integration under Integrations, with an empty Cometly URL field.](https://help.nimbata.com/_astro/01-screenshot-2025-08-27-1332391c_p41r2q.DOXKbDYa_23uv8x.webp)

2. **Generate the webhook URL in Cometly**

   - In Cometly, go to [Integrations](https://app.cometly.com/integrations).
   - Scroll to **Connections** and click **Add Integration**.
   - Search for and select **Nimbata**.
   - Click **Next**, then click **Activate Nimbata**.
   - Copy the webhook URL that is generated.

   ![The Nimbata Webhook Setup in Cometly, with the generated webhook URL and its Copy button marked.](https://help.nimbata.com/_astro/02-4-copy-webhook1h5vhl7_d6tm5q.C-iQXLM0_24j9Jd.webp)

3. **Paste the URL in Nimbata and test**

   - Paste the webhook URL into the URL field in Nimbata.
   - Optionally, click **Send Test** > **Send Event** to verify that call data appears in Cometly as expected.

🎉 Done! Your Nimbata account is now integrated with Cometly.