- Navigate to "Analytics" and select among Aquisition, Call Behavior and Visit Behavior reports.
- Select the period you want to track and click on "Accept".
- Apply the filters you wish by clicking on the filter icon.
- You can filter:
- The calls' outcome (Answered, Unanswered, Blocked)
- The sources
- The tracking numbers used
- The call type (Regular, Multi, Priority, Weighted)
- The post-call action
- All callers or new ones
- The duration of the call (min 0 secs, max 120 min)
- The calling countries
- The destinations
- The calls with a specific rating
- Click on "Apply". In case you want to reset the applied filters, click on "Reset".
