- Navigate to "Analytics" and select among Acquisition, Call Behavior, and Visit Behavior reports.
- Enable the "Tracking Number or the "Source", on the left of the filters.
- Select the period you want to track and click on "Apply".
- Apply the filters you wish by clicking on the filter icon.
- You can filter:
- The Call Outcome (Answered, Unanswered, Blocked)
- The Sources
- The Tracking Numbers used
- The Call Type (Regular, Multi, Priority, Weighted)
- The Post-call action
- All Callers or New ones
- The Duration of the call (min 0 secs, max 120 min)
- The Calling Countries
- The Destinations
- The calls with a specific rating
- Click on "Apply". In case you want to reset the applied filters, click on "Reset".
