How can we help?

Getting Started

Guides

• Start tracking calls as a pro, in less than 5 minutes!

Videos

• Acquire and Setup Numbers
• Dynamic Number Insertion
• Google Analytics Integration
• Tag Manager Integration
• Wordpress Integration
• Estimating your tracking pool with Google Analytics

Tracking Numbers

Managing Tracking Numbers

• Add New Tracking Numbers
• Format Appearance of Tracking Numbers
• Tracking Numbers with UTM parameters
• Move a Tracking Number to Another Brand
• Delete Tracking Numbers

Managing Destinations

• Add New Destination Numbers
• Delete Destination Numbers

Building Call Flows

• Set up Advanced Call Flows
• Set up your First Call Flow

Pool for Dynamic Number Insertion

• Estimating the pool of numbers for keyword level tracking

Identities

• User Registration Information
• Activate numbers which need identity information

Integrations

Dynamic Number Insertion

• Setup Dynamic Number Insertion to Swap Numbers on your Website
• Activate via Google Tag Manager
• Activate via Wordpress
• Activate via HTML

Facebook

• Facebook Integration

Google Analytics

• Universal Analytics Integration
• Creating Call Goals in Google Analytics

Google Ads

• Integration via Google Analytics (preferred)
• Integration Direct to Google Ads
• Verify Tracking Number as a Call Extension in Google Ads

Google Sheets

• Google Sheets Integration

Microsoft Ads

• Microsoft Ads Integration

CRM

• Hubspot

Dashboard & Reports

Activity Reports

• Read transcriptions
• Manually Tag Calls
• Setup Tagging
• Listen to Call Recordings

Analytics Reports

• Nimbata Reports For Selected Brands
• How to customize the Analytics Dashboard
• Nimbata Reports per Tracking Number
• Filtering Reports
• Exporting Data
• Nimbata Reports per UTM Source / Medium

Add-Ons

Specific to each tracking number

• Call Greeting
• Call Recording
• Incoming Caller ID
• Transcriptions
• Voice Mail
• Whispers

Global to brand

• Block Unwanted or Spam Callers
• Call Survey
• Email Notifications

Account Management

Account Settings

• Subscribe to a Plan
• Move to another Plan
• View Invoices
• Delete Account

Brand Settings

• Add New Brand
• Edit Existing Brand
• Delete Brands

User Settings

• Add New Users
• Edit Existing Users
• Delete Users