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# Time of day: how to forward calls to different destinations

|| To route calls based on day of week instead, see: [Day of the week: how to forward calls to different destinations](https://help.nimbata.com/en/article/day-of-the-week-how-to-forward-calls-to-different-destinations-taisk4/).

||| Available on Pro, Marketing, and Agency plans. The free plan supports only 1 call flow.

The **Time of Day** filter lets you route calls to different destinations depending on when they arrive.
E.g. Business-hours calls to your sales team and after-hours calls to voicemail or an on-call mobile.

### Step 1. Open the Call Flow Builder

* Go to [Tracking > Call Flows](https://app.nimbata.com/tracking/call-flows).
* Click **+ Add**.

### Step 2. Add the Time of Day filter

* Click the **+** button on the canvas.
* Select **Time of Day** from the Filters menu.

![](https://storage.crisp.chat/users/helpdesk/website/-/2/f/4/5/2f459a49cf382400/image_1pwyd3t.png)

### Step 3. Duplicate the Time of Day block

* Click the **blue +** button next to the first Time of Day block to duplicate it.

![](https://storage.crisp.chat/users/helpdesk/website/-/2/f/4/5/2f459a49cf382400/image_16t04o8.png)

### Step 4. Add a Dial action to the second branch

* Click the **+** on the red line of the duplicate branch.
* Select **Dial**.

![](https://storage.crisp.chat/users/helpdesk/website/-/2/f/4/5/2f459a49cf382400/image_18jnwgy.png)

### Step 5. Configure time ranges and destinations

* On each Time of Day block, set the start and end time for that branch (e.g. 09:00-18:00 for business hours, 18:00-09:00 for after hours).
* On each Dial action, select the destination number for that time window.

![](https://storage.crisp.chat/users/helpdesk/website/-/2/f/4/5/2f459a49cf382400/image_1iv2pdi.png)

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🎉 Done. Calls will now be forwarded to the correct destination based on the time they arrive.
Detailed Guide: [**Day of the week: how to forward calls to different destinations**](https://help.nimbata.com/en/article/day-of-the-week-how-to-forward-calls-to-different-destinations-taisk4/) 
Detailed Guide: [**How to assign tracking numbers to call flows**](https://help.nimbata.com/en/article/how-to-assign-tracking-numbers-to-call-flows-uxu7qb/)