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# Template: how to set up and listen to voicemails

|| To build this call flow manually using the full Call Flow Builder instead, see: [How to set up and listen to voicemails](https://help.nimbata.com/en/article/how-to-set-up-and-listen-to-voicemails-ts6ehv/).

**Voicemail** captures a message from callers when no one answers. 
The template creates a ready-made call flow with Dial and Voicemail already wired together; just assign a destination number and you're live.

### Step 1. Open the template picker

* Go to [Tracking > Call Flows](https://app.nimbata.com/tracking/call-flows).
* Click **Create**.
* Select **From Template**.

### Step 2. Choose the Voicemail Call Flow template

* Hover over **Voicemail Call Flow**.
* Click **Use template**.

![](https://storage.crisp.chat/users/helpdesk/website/-/2/f/4/5/2f459a49cf382400/image_nahtno.png)

### Step 3. Select your destination number

* The template is created and named automatically.
* Click the **Dial** action and select the destination number you want calls forwarded to before voicemail activates.

![](https://storage.crisp.chat/users/helpdesk/website/-/2/f/4/5/2f459a49cf382400/image_v8lt8k.png)

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🎉 Your Voicemail Call Flow is ready. Assign it to a tracking number under [Tracking > Numbers](https://app.nimbata.com/tracking/numbers) to go live.
Detailed Guide: [**How to assign tracking numbers to call flows**](https://help.nimbata.com/en/article/how-to-assign-tracking-numbers-to-call-flows-uxu7qb/) 
Detailed Guide: [**How to access the media library**](https://help.nimbata.com/en/article/how-to-access-the-media-library-1lok4mv/)