> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.nimbata.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Quick setup guide: basic Nimbata setup (Day 1)

### Welcome to Nimbata 👋

This guide will walk you through the essential Day 1 setup.
If you hit a wall and need some guidance, our support team is always here to help.

| If you're looking for the advanced setup guide, go here: https://help.nimbata.com/en/article/quick-setup-guide-advanced-nimbata-setup-day-2-1l2mrgl/

### Step 1. Set up your tracking numbers

* Go to [Tracking > Numbers](https://app.nimbata.com/tracking/numbers)
* Select the type of channel(s) you wish to track.
* Select your preferred number type (Toll Free or Local & National).
* Calculate the amount of numbers you need.
* On the pop-up window, insert the number of peak visitors on your website.
* Let the calculator generate the size of your tracking number pool. 
* Once your pool size is calculated, click on **'Use pool'**.
* Make sure the recommended tracking number pool is displayed next to **'Quantity'**. 
* Fill out the rest of your number preferences and click on **'Finish'**.

![](https://storage.crisp.chat/users/helpdesk/website/-/2/f/4/5/2f459a49cf382400/image_1ib1i7y.png)

| NOTE: It is better to use local call tracking numbers for local campaigns. Using local numbers can enhance the credibility and relevance of your business within a specific community or region.

### Step 2. Set up your destination number(s)

Your destination number is the number where calls will be routed.
You can set one or multiple destinations.

* Go to [Tracking > Destinations](https://app.nimbata.com/tracking/destinations).
* Click on the **'+ Add'** button.

On the pop-up menu:
* Select your target country.
* Fill in the destination number and name.
* Click on **'Add Destination'**.

![](https://storage.crisp.chat/users/helpdesk/website/-/2/f/4/5/2f459a49cf382400/image1vyzftg_oe9e9q.png)

### Step 3. Build and Assign your call flow(s)

The Call Flow Builder lets you define what happens when someone dials a tracking number.

###### To build your call flow
* Go to [Tracking > Call Flows](https://app.nimbata.com/tracking/call-flows). 
* Click **'+ Create'** to open the builder.
* Give your flow a name and use the **'+'** icon to add actions.

###### To assign your call flow
* Go back to [Tracking > Numbers](https://app.nimbata.com/tracking/numbers).
* Click on the **'Select a call flow' field** next to your flow.
* Select the tracking numbers you want to follow this specific flow.
* Your selection will be **saved automatically**.

![](https://storage.crisp.chat/users/helpdesk/website/-/2/f/4/5/2f459a49cf382400/image_1f7fr65.png)

### Step 4. Enable the DNI script

Dynamic Number Insertion (DNI) is key to matching calls with online sessions. 
To manage this:

* Go to [Tracking > Tracking Code](https://app.nimbata.com/tracking/tracking-code).

###### 1. Install the Script:

**Option A: Manual Installation**
* Copy the script at the top of the page.
* Paste it as the last item before the </body> of your page.
* Do this on every page you want calls tracked from.

**Option B: WordPress Plugin**
* Download the Nimbata WordPress plugin and activate it. 
* Enter your API key in the settings to enable DNI without coding.

**Option C: Google Tag Manager**
* Create a **Custom HTML** tag in GTM
* Paste your script
* Set the trigger to **'All Pages'**.

###### 2. Configure Number Swapping

Under the **Number Swapping** menu, choose your **Swap Type**:
* **Phone Number**: Matches and replaces the exact phone number text on your site.
* **Span Tag**: Replaces numbers based on a specific CSS class.

###### 3. Monitor Script Status

Use the **Script Status** section to see when the configuration was last updated and when the last visit was detected on your site.

![](https://storage.crisp.chat/users/helpdesk/website/-/2/f/4/5/2f459a49cf382400/image_3sq0rq.png)

### Step 5. Check everything works before launch

**1. Use the Website URL Checker**
In the [Tracking > Tracking Code](https://app.nimbata.com/tracking/tracking-code) menu:
Enter your website URL in the "Website URL" field and click **'Check'**. 
Nimbata will automatically verify if the script is active and working correctly.

**2. Test your Routing**
Call your tracking number from a separate phone to confirm it rings your destination number.

**3. Review Activity**
Check your Nimbata [Activity > Calls](https://app.nimbata.com/activity/calls) log to see if your test call was captured.

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**🎉 That's it. Always remember to place test calls to ensure that everything works fine!**