> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.nimbata.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Organization roles: what they are and how to create or edit them

Organization roles define what users can see and do inside a Nimbata account. 
They control access to settings, data, and features, so each team member has the right level of visibility and responsibility.

### What permissions can an organization role include?

When creating an organization role, you can grant or restrict access to any of the following features and settings.

**Account:** API Access, Billing, Manager Accounts, Organization, Roles, Users, White Label
**Project:** Audit Log, Core, Email Preferences, Identities, Media Library, Roles, Users
**Tracking:** Call Flows, Destinations, Forms, Tracking Code, Tracking Numbers
**Workflows:** Workflows
**Data Tools:** Custom Properties, Sources, Spam Callers, Tags
**Integrations:** Cometly, Criteo, Email, Facebook, Google Ads, Google Analytics, Google Sheets, HubSpot, Microsoft Ads, Microsoft Dynamics, Pipedrive, Salesforce, Slack, Webhook, Zapier, Zoho
**Activity & Analytics:** Analytics Charts, Analytics Dashboard, Analytics Summary, Calls, Forms, Live, SMS Log

Each item can be configured with **Read**, **Create**, **Update**, and **Delete** permissions independently.

# How to create an organization role

### Step 1. Open Roles

* Go to [Account > Roles](https://app.nimbata.com/account/roles).
* Click **+ Add Role**.

![](https://storage.crisp.chat/users/helpdesk/website/-/2/f/4/5/2f459a49cf382400/image_wfnx8i.png)

### Step 2. Name and create the role

* Fill in the **Role Name** and **Description** fields.
* Click **Create**.

![](https://storage.crisp.chat/users/helpdesk/website/-/2/f/4/5/2f459a49cf382400/image_91gn66.png)

🎉 The role appears in your roles list. You can now open it to configure its permissions.

# How to edit an organization role

### Step 1. Open the role

* Go to [Account > Roles](https://app.nimbata.com/account/roles).
* Click the role you want to edit.

### Step 2. Toggle permissions

* Toggle each permission on or off as needed.
* Changes save automatically.

Gray = no permissions. Blue = some permissions. Green = all permissions.

![](https://storage.crisp.chat/users/helpdesk/website/-/2/f/4/5/2f459a49cf382400/image_1k8mg19.png)

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| To grant or revoke all permissions at once, click the Presets button at the top of the role and choose All Permissions or No Permissions.

Detailed Guide: [**Project roles: what they are and how to create or edit them**](https://help.nimbata.com/en/article/project-roles-what-they-are-and-how-to-create-or-edit-them-6fynxu/) 
Detailed Guide: [**How to add new users**](https://help.nimbata.com/en/article/how-to-add-new-users-11v2o9e/)