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# How to redirect unanswered calls to different destinations

When a call goes unanswered at the first destination, **Sequential routing** automatically moves it to the next number on your list. 
Each destination rings for a defined number of seconds before the call advances; reducing missed calls without requiring any manual intervention.

### Step 1. Open the Call Flow Builder

* Go to [Tracking > Call Flows](https://app.nimbata.com/tracking/call-flows).
* Click **+ Add** to create a new call flow, or click an existing one to edit it.

### Step 2. Switch the Dial action to Sequential

* Click the **three-dot menu** on the top-right of the **Dial** block.
* Select **Change to Sequential**.

![](https://storage.crisp.chat/users/helpdesk/website/-/2/f/4/5/2f459a49cf382400/image_14q14rh.png)

### Step 3. Add your destination numbers

* Click **Select Destinations** and add all the numbers you want calls to try in sequence.

![](https://storage.crisp.chat/users/helpdesk/website/-/2/f/4/5/2f459a49cf382400/image_ga0b65.png)

### Step 4. Set the ring time per destination

* Choose how many seconds the call rings at each destination before advancing to the next.
* Optionally rename the call flow for easy identification.

![](https://storage.crisp.chat/users/helpdesk/website/-/2/f/4/5/2f459a49cf382400/image_1d23xeq.png)

### Step 5. Assign the call flow to tracking numbers

* Go to [Tracking > Numbers](https://app.nimbata.com/tracking/numbers).
* Assign the call flow to the relevant tracking numbers.
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🎉 Done. Unanswered calls will now automatically try the next destination in your sequence.
Detailed Guide: [**How to enable sequential call routing**](https://help.nimbata.com/en/article/how-to-enable-sequential-call-routing-1qv7dmz/) 
Detailed Guide: [**How to set up and listen to voicemails**](https://help.nimbata.com/en/article/how-to-set-up-and-listen-to-voicemails-ts6ehv/) 
Detailed Guide: [**How to assign tracking numbers to call flows**](https://help.nimbata.com/en/article/how-to-assign-tracking-numbers-to-call-flows-uxu7qb/)