> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.nimbata.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to re-run a workflow or part of it

Workflows run automatically when a trigger event occurs. They do not re-run automatically on past calls. 
If you need to apply a workflow action to a call that has already happened, you can trigger the relevant action directly from the call record.
E.g. To send a missed conversion or manually push a tag. 

# Re-run an action on a single past call

The most reliable way to re-run a workflow action on a past call is to use the **User updates property** trigger pattern. 
Update a field on the call record that your workflow is listening for. 
This causes the workflow to fire for that call.

### Step 1. Create or edit a workflow with a User updates property trigger

If your existing workflow does not already use a **User updates property** trigger, create a companion workflow:

* Go to [Workflows](https://app.nimbata.com/workflows).
* Click **+ Create** and select **From Scratch**.
* Set the trigger to **Inbound Call > User updates property** (or **Outbound Call**, depending on the call type).
* Click **+** and select **Add filter**.
* Add a filter, e.g. **Tag > Conversion**, so the workflow only fires when you apply that specific value.
* Click **+** and select **Perform action**.
* Add the action you want to re-run, e.g. **Google Ads**, **Transcribe Call**, or **Summarize Call**.
* Click **Enable**.

![](https://storage.crisp.chat/users/helpdesk/website/-/2/f/4/5/2f459a49cf382400/image_fze114.png)

### Step 2. Trigger the workflow on the past call

* Go to [Activity > Calls](https://app.nimbata.com/activity/calls).
* Find the call you want to reprocess.
* Apply the property update your workflow is listening for, e.g. add the **Conversion** tag to the call.

The workflow fires immediately when the property is updated.

# Re-run transcription or summarization on a past call

If a call was not transcribed or summarized at the time, e.g. because the workflow was not yet enabled, you can trigger these actions directly from the call record.

* Go to [Activity > Calls](https://app.nimbata.com/activity/calls).
* Open the call record by clicking the expand arrow on the call row.
* In the call detail panel, use the Transcribe or Summarize option if available.

|| Transcription requires a call recording to be present. If no recording exists for that call, a transcript cannot be generated retroactively.

# Bulk reprocessing

There is no bulk re-run option for workflows across multiple historical calls. 
If you need to reprocess a large number of past calls, contact Nimbata support to discuss your options.
---

Detailed Guide: [**Workflow order and firing logic**](https://help.nimbata.com/en/article/workflow-order-and-firing-logic-109e0qi/) 
Detailed Guide: [**Google Ads call conversions: how to manually tag and send calls**](https://help.nimbata.com/en/article/google-ads-call-conversions-how-to-manually-tag-and-send-calls-1dteq9r/) 
Detailed Guide: [**Workflow rules and tasks: what's available and how they work**](https://help.nimbata.com/en/article/workflow-rules-and-tasks-whats-available-and-how-they-work-x9ok8b/)