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# How to port your existing phone numbers to Nimbata

Porting your existing phone numbers to Nimbata allows you to use your familiar business numbers as tracking numbers, ensuring continuity while gaining call analytics.

### Step 1. Initiate the porting request

Because porting requires coordination with your current carrier, you must reach out to the Nimbata support team to start the process.

* Head over to [https://www.nimbata.com/contact](https://www.nimbata.com/contact) to reach the Nimbata support team.
* Provide your current carrier details, the phone numbers to be ported, and proof of ownership.

### Step 2. Prepare for the transfer

* Do not cancel your service with your current carrier during the porting process.
* Gather the documentation required by your country to verify ownership of the numbers.

For the documents required for your country: [https://help.nimbata.com/en/article/what-is-the-documentationinformation-required-to-comply-with-local-telecommunications-regulations-1ry94vi/](https://help.nimbata.com/en/article/what-is-the-documentationinformation-required-to-comply-with-local-telecommunications-regulations-1ry94vi/)

### Step 3. Set up call routing

Once the porting is successful, configure your numbers in Nimbata:

**Define your destination**
* Go to [Tracking > Destinations](https://app.nimbata.com/tracking/destinations).
* Click '**+ Add**'.
* Fill in the number where calls should be forwarded and give it a name.
* Click '**Add Destination**'.

**Create a call flow**
* Go to [Tracking > Call Flows](https://app.nimbata.com/tracking/call-flows).
* Click '**+ Create**'.
* Give your flow a name and use the '+' icon to add actions.

**Assign your numbers**
* Go to [Tracking > Numbers](https://app.nimbata.com/tracking/numbers).
* Click on the '**Select a call flow**' field next to your ported number.
* Select the call flow you just created.

### Step 4. Enable the DNI script (optional)

If you want to use your ported numbers for website tracking:
* Go to [Tracking > Tracking Code](https://app.nimbata.com/tracking/tracking-code).
* Install the Nimbata script on your site.
* Configure your number swapping settings.

For the full DNI setup guide: [https://help.nimbata.com/en/article/dni-script-101-how-to-install-and-configure-it-1l7zt51/](https://help.nimbata.com/en/article/dni-script-101-how-to-install-and-configure-it-1l7zt51/)
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🎉 That's it. Your ported numbers are now live in Nimbata and ready to track calls.