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# How to listen to call recordings

|| To learn how to enable call recordings first, read: [How to enable a call recording](https://help.nimbata.com/en/article/how-to-enable-a-call-recording-1dtkuq8/).

The call recordings log lets you replay any recorded conversation, download it, and review call details including tags, attribution, AI notes, transcripts, and summaries.

### Step 1. Open the calls log

* Go to [Activity > Calls](https://app.nimbata.com/activity/calls).
* You will land on the **Completed Calls** tab by default.

### Step 2. Play the recording

* Locate the call in the list.
* Click the **Play** button on that call row to open the audio player.
* Click the **download icon** in the player to save the recording to your device.

![](https://storage.crisp.chat/users/helpdesk/website/-/2/f/4/5/2f459a49cf382400/image_n6w6sp.png)

### Step 3. Review call details (optional)

* Click the expand arrow on the call row to open the full call detail panel.
* Check the **Tags**, **Attribution**, and **Call Details** tabs for context.
* Open **AI notes** for anything you may have missed.
* Access the **Transcript** and **Summary** tabs for a full written record of the conversation.

![](https://storage.crisp.chat/users/helpdesk/website/-/2/f/4/5/2f459a49cf382400/image_ry3afm.png)

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🎉 You've accessed and played the recording. Use the transcript and AI notes alongside the audio for maximum insight.
Detailed Guide: [**How to enable a call recording**](https://help.nimbata.com/en/article/how-to-enable-a-call-recording-1dtkuq8/) 
Detailed Guide: [**How to download call recordings**](https://help.nimbata.com/en/article/how-to-download-call-recordings-hdwe3i/) 
Detailed Guide: [**How to read call transcriptions**](https://help.nimbata.com/en/article/how-to-read-call-transcriptions-1klphls/)