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# How to download call transcripts

# How to download call transcripts

| Before you start: Transcriptions must be enabled and the call must have already been processed. If you haven't set up transcriptions yet, follow: [AI call transcriptions: how to activate transcriptions and summaries](https://help.nimbata.com/en/article/ai-call-transcriptions-how-to-activate-transcriptions-and-summaries-bmjguu/).

Transcripts can be downloaded individually from a call record, or in bulk by exporting your call activity data.

# Download a single transcript

### Step 1. Open the call record

* Go to [Activity > Calls](https://app.nimbata.com/activity/calls).
* Find the call whose transcript you want to download.
* Click the **expand arrow** on the call row to open the call detail panel.

### Step 2. Download the transcript

* In the call detail panel, locate the **Transcript** section.
* Click the **download icon** to save the transcript as a text file.

# Download transcripts in bulk

Transcripts are included in a full call data export as a column alongside other call fields.

### Step 1. Open the calls view

* Go to [Activity > Calls](https://app.nimbata.com/activity/calls).
* Apply any date range or filters to narrow the calls you want to export.

### Step 2. Add the Transcriptions column

* Click the **three-dot menu** in the upper right.
* Select **Edit columns**.
* Find **Transcriptions** in the **Available** list.
* Click the arrow to move it to the **Selected** list.
* Close the panel.

### Step 3. Export the data

* Scroll below the call list to find the **Excel** and **CSV** export buttons.
* Click your preferred format to download the file.

|| Transcripts exported in bulk appear as plain text within the spreadsheet column. For the full formatted transcript view, open the individual call record.
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🎉 Your transcript is downloaded and ready to review or share.
Detailed Guide: [**AI call transcriptions: how to activate transcriptions and summaries**](https://help.nimbata.com/en/article/ai-call-transcriptions-how-to-activate-transcriptions-and-summaries-bmjguu/) 
Detailed Guide: [**How to export your data and reports**](https://help.nimbata.com/en/article/how-to-export-your-data-and-reports-16eddup/)