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# How to create and delete new call views

Nimbata's call activity report comes with four predefined views: **Completed Calls**, **Only Answered Calls**, **Voicemail**, and **All Calls**. 
If none of these match what you need, you can create a custom view.

* **Completed Calls:** Calls where all call flow actions were completed.
* **Only Answered Calls:** Calls that were answered.
* **Voicemail:** Calls where the caller left a voicemail.
* **All Calls:** All raw call data with no filters applied.

|| You can create up to 10 views total, including the 4 predefined ones.

### Step 1. Start creating a new view

* Go to [Activity > Calls](https://app.nimbata.com/activity/calls).
* Click **+ Add view**.
* Select **Create new** from the drop-down menu.

### Step 2. Name the view

* Enter a name for your new view.
* Click **Next**.

![](https://storage.crisp.chat/users/helpdesk/website/-/2/f/4/5/2f459a49cf382400/image_1lya1od.png)

### Step 3. Choose your columns

* The left column lists all available data fields.
* The right column shows what is included in the view by default.
* Click the **red X** next to any field to remove it.
* Click a field in the left column to add it.
* Click **Next** when done.

![](https://storage.crisp.chat/users/helpdesk/website/-/2/f/4/5/2f459a49cf382400/image_1pd850k.png)

### Step 4. Configure view options

* Review and set the options below, then click **Finish**.

![](https://storage.crisp.chat/users/helpdesk/website/-/2/f/4/5/2f459a49cf382400/image_sbiupj.png)

* **Show audio player**: A play button appears next to each call that has a recording. 
* **Show transcription**: You get the option to access conversations under the 'Transcription' Column.
* **Show heading icons**: Each column displays the relevant icon so they become even easier to identify.
* **Show column filters**: Have the option to filter data within each column. 
* **Share view with my team**: Select if you prefer your new view to be visible to your team's members.
* **Edit tags in-line**: Add tags to each call on the spot.
* **In-depth view**: Select whether you prefer expanding your rows or having your data show in pop-ups. 

### Step 5. Save the view

* Click your view's name tab.
* Select **Save view** to store your settings.

![](https://storage.crisp.chat/users/helpdesk/website/-/2/f/4/5/2f459a49cf382400/image_1akqkv5.png)

### To delete a view

* Click the view's name tab.
* Select **Delete view** from the menu.
* Confirm by clicking **Delete**.

![](https://storage.crisp.chat/users/helpdesk/website/-/2/f/4/5/2f459a49cf382400/image_x4614j.png)

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🎉 Your custom view is ready. It will appear as a tab alongside the default views in your calls log.
Detailed Guide: [**How to filter default and custom views: date and value-based filters**](https://help.nimbata.com/en/article/how-to-filter-default-and-custom-views-date-and-value-based-filters-1hbs64t/) 
Detailed Guide: [**How to export call activity**](https://help.nimbata.com/en/article/how-to-export-call-activity-1bllkvv/)
